FAQ

How can I Install the GDPR Cookie Consent plugin?

  1. Download the zip file from API Downloads by logging into your WPEka MY ACCOUNTS page.

  2. Log in as the WordPress Admin of your website.

  3. Navigate to Plugins > Add New to upload plugin

  4. Choose the plugin file to upload.

  5. Activate the plugin.

GDPR Cookie Consent Pro plugin is installed but Unable to use.

For GDPR Cookie Consent Pro plugin you would also need to install and activate the required free plugin - GDPR Cookie Consent (from wordpress.org). ​ When you install and activate GDPR Cookie Consent Pro plugin, you would be shown with a message on Plugins page as attached below.

Please install this required plugin, and you are ready to use GDPR Cookie Consent Pro plugin using sidebar menu.

How to receive plugin updates from WPEka?

Once you have purchased GDPR Cookie Consent Pro plugin from wpeka website, you will see Master API Key and product ID of your purchase. You will need those API key and product ID to use PRO plugin.‌

Go to My Account -> API Keys section to get your Master API key and Product Id.

GDPR Cookie Consent Pro requires free GDPR Cookie Consent plugin installed and activated from wordpress.org‌

Once GDPR Cookie Consent Pro plugin is activated please navigate to Settings > GDPR Cookie Consent Pro Activation and provide API Key & Product ID and click on save changes. After that you will see your API key status is activated and you can use the GDPR Cookie Consent Pro plugin

Will I have to add all the cookies manually?

No. The GDPR Cookie Consent plugin has a one-click scanner, that'll scan your website for all the cookies. It'll also pre-populate cookie information for known cookies.

Can I change the information on the scanned cookies?

Yes. You can edit the information on your website's cookies. You can edit the cookie category and purpose.

Do visitors now have to accept/reject cookies in order to use websites?

No. Only the 'necessary' cookies will be loaded until the user gives consent.

Will my website become GDPR compliant after installing the plugin?

Cookie consent is just one aspect of GDPR. Installing the plugin does not guarantee compliance. You'll still need to implement other aspects of the GDPR regulation.

How can I manually add cookie policy data?

  1. Go to Admin Menu -> GDPR Cookie Consent -> Policy Data.

  2. Click on "Add New", fill the data and publish.

If you are using "PRO" version, the plugin will do this automatically for you.

How can I display cookie policy data on page?

Use shortcode [wpl_cookie_details] to display cookie policy data on the pages.

How to translate GDPR Cookie Consent plugin using WPML?

  1. Make sure that the plugin is installed and activated.

  2. Install WPML and ensure that it is configured correctly. The configuration and setup guides for WPML can be found on their website here: WPML Getting Started Guide

  3. Go to the WPML → String Translation page and click the Can’t find the strings you’re looking to translate?

    1. A dialog will slide open. Select the GDPR Cookie Consent plugin and click the Scan translation files button.

    2. After the scan is complete, the page refreshes and you can now select the "gdpr-cookie-consent" in the Select string within domain dropdown.

    3. To manually translate, click the translations link for the text in question, enter the translation, select the Translation is complete checkbox and click Save.

    4. You can also send strings for translation by your designated local translators or professional translation service. For this, you need to have the WPML Translation Management module installed on your site.

      Select the strings to translate, the languages to translate them into and click on the button to Add to translation basket.

      From the Translation Basket tab of the WPML → Translation Management page, you will then be able to select the translator and send the selected texts for translation.

      Your local translators will be able to access the String Translation screen and translate just the ones that you’ve sent them for translation.